1. Q: Are you a factory or trading company?

   A:We are a factory, specialized in living room sofas.

  2. Q: Where is your factory located? How can I visit there?

   A:Factory located in shenzhen  City, Guangdong Province in China. Takes about 30 MINS from Shenzhen airport to our factory.

 3. Q: Can I order samples? Are you free for samples? 

   A: Yes, we will offer free sample. You pay the sample cost first, but we will pay you back when you make the bulk order later.

 4. Q: How does your factory do regarding quality control? 

   A:Quality is priority. Each production process must be checked by our Japan QC team.

 5. Q: What is your after-sale service?  

 

   A: we offer 100% guarantee on our product.If there is quality problem on our side, we'll compensate.  

 

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 6. Q: What's your delivery time?
 

   A: 15days after receiving deposit. 

 

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 7. Q: Can you accept customized orders? OEM or ODM orders?   

 

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  A: Yes, we can. Customized orders are always welcomed, as well as OEM and ODM. 

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8. Q:Can you make customers' logo on products and customer design? 
 

   A:Yes, Fabric tag of customer logo can be sewed on each chair/sofa , and customer's design are welcome .
 

 9. Q:.Which country is your main export market?
 

   A: At the moment, our main export regions are EUR,JAPAN, USA and TW, AFRICA, SOUTH AMERCIA...
 

 10. Q:.What if I can't find the infos I'm looking for, or what if I want to speak to someone directly?
 

   A: Start online TM or inquiry now, feedback will be got promptly or latest within 12 hours.
 

 11.Q: Can you help me design or modified the products as we request?
 

   A: We have R&D capability and professional & efficient team, customized service and OEM/ODM are welcome. We will try our best to make it come true as long as you have a good idea. 
 

 12.Q:What's your minimum order quantity (MOQ)?
 

   A: The MOQ is 1*40 HQ and 5pcs / Color / Model, but you can mix different items to fulfill containers.